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Strategic Technology Systems network monitoring and administration services provide complete end-to-end management of your IT infrastructure. We understand that your network is the backbone which keeps your company running and a single failure can render your entire network useless, including failures and problems that occur after hours.
Our knowledge and expertise in the design and management of corporate networks allows us to efficiently monitor and administer your network 24/7 and 365 days a year. We take the hassle and headache out of managing your network infrastructure so you can concentrate on managing your organization.
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Strategic Technology Systems uses advanced network monitoring tools to remotely monitor and manage all network equipment. Our specialized software allows us to quickly and accurately address problems or alerts on your network and escalate the issue to the appropriate personnel. Some of the monitoring services offered by Strategic Technology Systems include:
Network Component Monitoring - 24/7 monitoring of all network components for failures, alerts, and errors. Components include, but are not limited to: routers, switches, hubs, load balancers, etc...
Firewall Monitoring - Our staff review the numerous logs and alerts produced by firewalls in order to more accurately secure your network.
Server Monitoring - Our monitoring techniques not only look at hardware events, but also monitor key software and operating system statistics to ensure a stable server platform.
Automated Escalation - Our monitoring services will allow for alerts to be escalated via email or pager to your staff as well as ours.
Customer Access - You and your IT staff will have complete access to real-time monitoring statistics.
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Administering a complete IT infrastructure can be quite the daunting task. Strategic Technology Systems provides comprehensive administration of all equipment on your network, allowing your staff to concentrate on running a successful business. We offer a vast array of administration services which include:
Network Administration - We work with your internal staff to configure, deploy, and support network equipment such as firewalls, routers, switches, etc…
Server Administration - Our staff of certified experts can quickly install, deploy, and administer the necessary server components to support your network.
Hardware Maintenance - Remotely troubleshoot and resolve hardware-based issues on network and/or server hardware.
Patch Management - Remotely test and deploy software and firmware patches across the network infrastructure.
Vulnerability Assessments - Provide ongoing scanning and remediation of known vulnerabilities on a daily basis.
Help Desk Support - Strategic Technology Systems will act as your help desk support to assist with the resolution of end-user problems.
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